fork of SalesforceCaseGenerator customized for support personnel database changes
Fork of SalesforceCaseGenerator by
SalesForceCaseGenerator.cpp@9:6ab83a3326dc, 2014-08-29 (annotated)
- Committer:
- ansond
- Date:
- Fri Aug 29 03:39:15 2014 +0000
- Revision:
- 9:6ab83a3326dc
- Parent:
- 8:fa2c457b0cc9
- Child:
- 10:ebdae744ee07
updates
Who changed what in which revision?
User | Revision | Line number | New contents of line |
---|---|---|---|
ansond | 0:5953127f7c19 | 1 | /* Copyright C2014 ARM, MIT License |
ansond | 0:5953127f7c19 | 2 | * |
ansond | 0:5953127f7c19 | 3 | * Permission is hereby granted, free of charge, to any person obtaining a copy of this software |
ansond | 0:5953127f7c19 | 4 | * and associated documentation files the "Software", to deal in the Software without restriction, |
ansond | 0:5953127f7c19 | 5 | * including without limitation the rights to use, copy, modify, merge, publish, distribute, |
ansond | 0:5953127f7c19 | 6 | * sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is |
ansond | 0:5953127f7c19 | 7 | * furnished to do so, subject to the following conditions: |
ansond | 0:5953127f7c19 | 8 | * |
ansond | 0:5953127f7c19 | 9 | * The above copyright notice and this permission notice shall be included in all copies or |
ansond | 0:5953127f7c19 | 10 | * substantial portions of the Software. |
ansond | 0:5953127f7c19 | 11 | * |
ansond | 0:5953127f7c19 | 12 | * THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING |
ansond | 0:5953127f7c19 | 13 | * BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND |
ansond | 0:5953127f7c19 | 14 | * NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, |
ansond | 0:5953127f7c19 | 15 | * DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, |
ansond | 0:5953127f7c19 | 16 | * OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. |
ansond | 0:5953127f7c19 | 17 | */ |
ansond | 0:5953127f7c19 | 18 | |
ansond | 0:5953127f7c19 | 19 | #include "Definitions.h" |
ansond | 0:5953127f7c19 | 20 | #include "SalesForceCaseGenerator.h" |
ansond | 0:5953127f7c19 | 21 | #include "MbedJSONValue.h" |
ansond | 0:5953127f7c19 | 22 | |
ansond | 0:5953127f7c19 | 23 | // constructor |
ansond | 8:fa2c457b0cc9 | 24 | SalesForceCaseGenerator::SalesForceCaseGenerator(ErrorHandler *logger) : m_http() { |
ansond | 0:5953127f7c19 | 25 | this->m_logger = logger; |
ansond | 0:5953127f7c19 | 26 | } |
ansond | 0:5953127f7c19 | 27 | |
ansond | 0:5953127f7c19 | 28 | // destructor |
ansond | 0:5953127f7c19 | 29 | SalesForceCaseGenerator::~SalesForceCaseGenerator() { |
ansond | 0:5953127f7c19 | 30 | } |
ansond | 0:5953127f7c19 | 31 | |
ansond | 0:5953127f7c19 | 32 | // create a case through APEX |
ansond | 0:5953127f7c19 | 33 | bool SalesForceCaseGenerator::createCase(char *subject,char *description) { |
ansond | 0:5953127f7c19 | 34 | bool success = false; |
ansond | 0:5953127f7c19 | 35 | |
ansond | 1:5c876ee72cf0 | 36 | // data buffer and result buffer |
ansond | 1:5c876ee72cf0 | 37 | char data[BUFFER_LENGTH+1]; |
ansond | 1:5c876ee72cf0 | 38 | char result[BUFFER_LENGTH+1]; |
ansond | 1:5c876ee72cf0 | 39 | memset(data,0,BUFFER_LENGTH+1); |
ansond | 1:5c876ee72cf0 | 40 | memset(result,0,BUFFER_LENGTH+1); |
ansond | 1:5c876ee72cf0 | 41 | |
ansond | 3:8ad19b204ddf | 42 | // set addl header information |
ansond | 3:8ad19b204ddf | 43 | char headers[] = "User-Agent: curl/7.33.0\nAccept: */*\n" ; |
ansond | 3:8ad19b204ddf | 44 | |
ansond | 3:8ad19b204ddf | 45 | // build the new SF case |
ansond | 3:8ad19b204ddf | 46 | sprintf(data,"{\"subject\":\"%s\",\"description\":\"%s\"}",subject,description); |
ansond | 3:8ad19b204ddf | 47 | |
ansond | 3:8ad19b204ddf | 48 | // covert to the HTTP data types |
ansond | 5:09d5df94e8ae | 49 | HTTPJson new_case(data,strlen(data)+1); |
ansond | 1:5c876ee72cf0 | 50 | HTTPText http_result(result,BUFFER_LENGTH); |
ansond | 3:8ad19b204ddf | 51 | |
ansond | 3:8ad19b204ddf | 52 | //this->m_http.basicAuth("<username>", "<password>"); |
ansond | 3:8ad19b204ddf | 53 | this->m_http.setHeader(headers) ; |
ansond | 3:8ad19b204ddf | 54 | this->m_http.setSSLversion(1) ; /* TLSv1.0 */ |
ansond | 2:670837d3e248 | 55 | |
ansond | 1:5c876ee72cf0 | 56 | // POST the case and check the response |
ansond | 4:f506cc61e09e | 57 | this->m_logger->log("Posting new Case..."); |
ansond | 9:6ab83a3326dc | 58 | this->m_logger->blinkTransportTxLED(); |
ansond | 3:8ad19b204ddf | 59 | int ret = this->m_http.post(DF_CASE_GEN_URL,new_case,&http_result); |
ansond | 3:8ad19b204ddf | 60 | if (!ret) { |
ansond | 2:670837d3e248 | 61 | this->m_logger->log("Parsing Reply..."); |
ansond | 1:5c876ee72cf0 | 62 | success = this->contains(result,"status","ok"); |
ansond | 9:6ab83a3326dc | 63 | this->m_logger->blinkTransportRxLED(); |
ansond | 1:5c876ee72cf0 | 64 | if (success) |
ansond | 4:f506cc61e09e | 65 | this->m_logger->log("Case generation SUCCESS"); |
ansond | 1:5c876ee72cf0 | 66 | else |
ansond | 3:8ad19b204ddf | 67 | this->m_logger->log("Case generation FAILED"); |
ansond | 1:5c876ee72cf0 | 68 | } |
ansond | 1:5c876ee72cf0 | 69 | else { |
ansond | 4:f506cc61e09e | 70 | this->m_logger->log("Failed to post case"); |
ansond | 0:5953127f7c19 | 71 | } |
ansond | 0:5953127f7c19 | 72 | |
ansond | 0:5953127f7c19 | 73 | // return our status |
ansond | 0:5953127f7c19 | 74 | return success; |
ansond | 0:5953127f7c19 | 75 | } |
ansond | 0:5953127f7c19 | 76 | |
ansond | 0:5953127f7c19 | 77 | // look for a specific key value pair in a json message |
ansond | 0:5953127f7c19 | 78 | bool SalesForceCaseGenerator::contains(char *json,char *key,char *value) { |
ansond | 0:5953127f7c19 | 79 | bool has_it = false; |
ansond | 0:5953127f7c19 | 80 | |
ansond | 0:5953127f7c19 | 81 | if (json != NULL && key != NULL && value != NULL) { |
ansond | 0:5953127f7c19 | 82 | // parse the json and look for a specific <key,value> pair... |
ansond | 0:5953127f7c19 | 83 | MbedJSONValue parsed; |
ansond | 0:5953127f7c19 | 84 | parse(parsed,json); |
ansond | 0:5953127f7c19 | 85 | char *answer = (char *)parsed[key].get<std::string>().c_str(); |
ansond | 0:5953127f7c19 | 86 | if (strcmp(answer,value) == 0) has_it = true; |
ansond | 0:5953127f7c19 | 87 | } |
ansond | 0:5953127f7c19 | 88 | |
ansond | 0:5953127f7c19 | 89 | return has_it; |
ansond | 0:5953127f7c19 | 90 | } |