Casey Quinn

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5 years, 4 months ago.

Is there an issue with the online compiler or saving a file?

Was able to compile my program, but all of a sudden getting a random error after adding a single line of code such as

"int x = 1;"

I've tried multiple unrelated programs and get the same result.

Any changes appears to cause the entire code to be removed from the file where the change has occurred. This appears in the revision history initially and if the file is closed and reopened all of the code has been deleted.

I just lost all of my Program to what ever is going on. I also noticed that all the history from october to now is also gone. Oh BLANK.

posted by wp vickerman 29 Nov 2018

I have a similar problem. The original code is in the revision history and when I copy and paste it back in and save it it appears to be fine. However if I close the tab then reopen the file the content has gone. This has happened on three files. I have tried deleting and recreating the file. I have tried pasting the code into Notepad++ first, where it appears fine, but it didn't help. Any one any ideas?

posted by Andrew Boyson 29 Nov 2018

If you have lost a file during this incident please email support@mbed.com stating that you were affected by the ide.mbed.com incident. Also if you could state the name of the affected program and your os.mbed.com username. We will then arrange access to the most recent backup of your program, and you will be able to restore it.

posted by Stephen Paulger 30 Nov 2018

5 Answers

Ralph Fulchiero
5 years, 4 months ago.

Thank you all for reporting the problem and commenting on it. We have made our web team aware of the issue!

Regards,

Ralph, Team Mbed

Accepted Answer

Our web team has been working hard to restore services and we think the Compiler is now fully functioning. Please use this thread to report any further access or functional issues.

posted by Ralph Fulchiero 29 Nov 2018

Incident statement on status.io https://app.status.io/pages/incident/54469719c3190ae461000071/5c01453e9ed95204b4ab79a7

posted by Stephen Paulger 30 Nov 2018
Jacques Paul
5 years, 4 months ago.

I have just the same problem. about 8 minutes ago. All code disappeard.

If you have lost a file during this incident please email support@mbed.com stating that you were affected by the ide.mbed.com incident. Also if you could state the name of the affected program and your os.mbed.com username. We will then arrange access to the most recent backup of your program, and you will be able to restore it.

posted by Stephen Paulger 30 Nov 2018
Mohamad-Baasim Rehan
5 years, 4 months ago.

I am also getting a 502 Bad Gateway on the compiler. I don't see any updates on mbed.status.io

If you have lost a file during this incident please email support@mbed.com stating that you were affected by the ide.mbed.com incident. Also if you could state the name of the affected program and your os.mbed.com username. We will then arrange access to the most recent backup of your program, and you will be able to restore it.

posted by Stephen Paulger 30 Nov 2018
Andrew Boyson
5 years, 4 months ago.

I still have this issue. I reinstated three files from the revision history and they seemed to be ok but, after a compile, they have become blank again.

I found a way around it. I reinstated the three files and saved them. I then came out of the compiler completely before re-opening it. This time when compiling the three files did not disappear.

posted by Andrew Boyson 30 Nov 2018

If you have lost a file during this incident please email support@mbed.com stating that you were affected by the ide.mbed.com incident. Also if you could state the name of the affected program and your os.mbed.com username. We will then arrange access to the most recent backup of your program, and you will be able to restore it.

posted by Stephen Paulger 30 Nov 2018
Yusuke T
5 years, 4 months ago.

I could compile properly, but my saved code has disappeared at all.

If you have lost a file during this incident please email support@mbed.com stating that you were affected by the ide.mbed.com incident. Also if you could state the name of the affected program and your os.mbed.com username. We will then arrange access to the most recent backup of your program, and you will be able to restore it.

posted by Stephen Paulger 30 Nov 2018

Hi, Stephen. Thank you for your fast respond and great kindness. I checked that my restored program is in works pace.

posted by Yusuke T 30 Nov 2018