5 years, 8 months ago.

MAXREFDES101 - cannot measure PPG. cannot connect to DeviceStudio.

Hi,

I purchased MAXREFDES101 and trying to develop a software, but there problems. When connecting to the Android App, ECG, Temperature sensors works that the signal is plotted, but when starting PPG signal, it doesn't show anything. The PPG LED doesn't light up either. How can I solve this?

Also, pressing "Scan" on DeviceStudio app on Windows fails to connect to MAXREFDES101. I have checked that the connection itself is established by using TeraTerm and seeing few logs when startup routine occurs. The log says like:

2019/04/16 20:59:07.890 Thr: 26 - Attempting Serial connection on port COM1 using baud rate of 921600 2019/04/16 20:59:08.584 Thr: 19 - Serial-COM3:921600 _readWorker_DoWork() starting... 2019/04/16 20:59:08.596 Thr: 16 - Successfully opened port COM3 2019/04/16 20:59:10.901 Thr: 26 - Couldn't open port COM1 2019/04/16 20:59:10.901 Thr: 26 - Attempting Serial connection on port COM1 using baud rate of 115200 2019/04/16 20:59:10.902 Thr: 26 - Serial-COM1:115200 opened - OK 2019/04/16 20:59:10.902 Thr: 26 - Serial data: {} 2019/04/16 20:59:11.584 Thr: 28 - Serial-COM1:115200 _readWorker_DoWork() starting... 2019/04/16 20:59:11.609 Thr: 26 - Successfully opened port COM1 2019/04/16 20:59:12.609 Thr: 16 - Serial-COM3:921600: Send timed out waiting for command "get_device_info" to return 2019/04/16 20:59:15.17 Thr: 16 - Serial-COM3:921600: Send timed out waiting for command "get_device_info" to return 2019/04/16 20:59:15.621 Thr: 26 - Serial-COM1:115200: Send timed out waiting for command "get_device_info" to return 2019/04/16 20:59:17.423 Thr: 16 - Serial-COM3:921600: Send timed out waiting for command "get_device_info" to return 2019/04/16 20:59:18.29 Thr: 26 - Serial-COM1:115200: Send timed out waiting for command "get_device_info" to return 2019/04/16 20:59:18.579 Thr: 16 - Serial-COM3:921600 closed - OK 2019/04/16 20:59:18.684 Thr: 16 - Attempting Serial connection on port COM3 using baud rate of 115200 2019/04/16 20:59:18.685 Thr: 16 - Serial-COM3:115200 opened - OK 2019/04/16 20:59:18.685 Thr: 16 - Serial data: {} 2019/04/16 20:59:18.685 Thr: 19 - Serial-COM3:115200 _readWorker_DoWork() starting... 2019/04/16 20:59:18.736 Thr: 16 - Successfully opened port COM3 2019/04/16 20:59:20.436 Thr: 26 - Serial-COM1:115200: Send timed out waiting for command "get_device_info" to return 2019/04/16 20:59:21.594 Thr: 26 - Serial-COM1:115200 closed - OK 2019/04/16 20:59:22.749 Thr: 16 - Serial-COM3:115200: Send timed out waiting for command "get_device_info" to return 2019/04/16 20:59:25.156 Thr: 16 - Serial-COM3:115200: Send timed out waiting for command "get_device_info" to return 2019/04/16 20:59:27.563 Thr: 16 - Serial-COM3:115200: Send timed out waiting for command "get_device_info" to return 2019/04/16 20:59:28.722 Thr: 16 - Serial-COM3:115200 closed - OK 2019/04/16 20:59:28.826 Thr: 1 - Serial scan unsuccessful 2019/04/16 20:59:28.835 Thr: 1 - Disconnected 2019/04/16 20:59:28.841 Thr: 1 - Unable to connect to external platform

Regards, Kimi