5 years, 11 months ago.

After the compiler went down briefly yesterday, I lost a file...


This continues from my previous thread: https://developer.mbed.org/questions/7012/Is-anyone-else-getting-An-internal-error/ (I would comment on the accepted answer, but that feature seems to be broken.)

Seconds before the compiler went down for storage maintenance, I pressed Save on a source file in one of my projects, which froze the page. After restarting my browser and re-opening the compiler, I got the "Internal error occurred" message and my file appeared to be blank.

Now, after everything's apparently resolved, my file is still blank, and I'd really like the contents of it back - the file had been edited and saved multiple times throughout the day, but I hadn't been using the revision control system so there are no saved commits.

If any admins able to get at the server would be able to retrieve my file, I'd be very grateful :)

Many thanks.

1 Answer

5 years, 11 months ago.

Hi Robot Robot,

Unfortunately we won't be able to recover the file that was lost. Under normal circumstances we have snapshots and backups that allow us to restore things from a recent point in time.

However, sadly on this occasion the snapshots are not available from the time that we ran out of disk space.

I can only apologise for this. We are looking at ways to make sure this never happens again.


Accepted Answer