Mistake on this page? Email us

Verifying that the device is connected to Device Management

You need to have the right credentials on your device to connect to Device Management.

When the device boots into MBL, mbl-cloud-client automatically starts and connects to Device Management. You can check whether it has connected by:

  • Checking the device status on the Device Management Portal.

  • Reviewing the log file for mbl-cloud-client at /var/log/mbl-cloud-client.log.

    Here is an example log output of a successful connection:

    2018-12-06T07:11:58+0000 [INFO][mClt]: MbedCloudClient::complete status (0)
    2018-12-06T07:11:58+0000 [INFO][mbl ]: Client registered
    2018-12-06T07:11:58+0000 [INFO][mbl ]: Endpoint Name: 0167827df31500000000000100100032
    2018-12-06T07:11:58+0000 [INFO][mbl ]: Device Id: 0167827df31500000000000100100032
    

If your device hasn't automatically connected to Device Management, it could be that:

  • Networking wasn't configured before the device was rebooted. Check your configurations and reboot the device.

  • There are issues with the network. The device retries periodically, but you may need to restart mbl-cloud-client:

    systemctl restart mbl-cloud-client
    
Important Information for this Arm website

This site uses cookies to store information on your computer. By continuing to use our site, you consent to our cookies. If you are not happy with the use of these cookies, please review our Cookie Policy to learn how they can be disabled. By disabling cookies, some features of the site will not work.