Verifying that the device is connected to Device Management
When the device boots into MBL,
mbl-cloud-client automatically starts and connects to Device Management. You can check whether it has connected by:
Checking the device status on the Device Management Portal.
Reviewing the log file for
Here is an example log output of a successful connection:
2018-12-06T07:11:58+0000 [INFO][mClt]: MbedCloudClient::complete status (0) 2018-12-06T07:11:58+0000 [INFO][mbl ]: Client registered 2018-12-06T07:11:58+0000 [INFO][mbl ]: Endpoint Name: 0167827df31500000000000100100032 2018-12-06T07:11:58+0000 [INFO][mbl ]: Device Id: 0167827df31500000000000100100032
If your device hasn't automatically connected to Device Management, it could be that:
Networking wasn't configured before the device was rebooted. Check your configurations and reboot the device.
There are issues with the network. The device retries periodically, but you may need to restart